NZ - Lively Living | FAQ
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FAQ’s

Why are Ultrasonic Diffusers the best delivery system to diffuse essential oils.

With the press of a button, you can instantly fill your home, office or spa,  with the aromatic and therapeutic benefits of essential oils. Your home environment will improve, and you willl also be enhanced by breathing the essential oils via the fine mist.  No need to worry about naked flames, or if you turned off the diffuser, as it switches off automatically when the minimal water level is reached.

Is it safe to leave the diffuser unattended?

Yes, the Lively Living ultrasonic diffuser does not use any form of heat, candle or naked flame, so it is even safe around children, the elderly and pets. The diffuser will automatically switch off once the water level reaches a low level (up to 4 hours for the Aroma-Joy, and 10/18 Hours for the NEW Aroma-Bloom). We actually encourage you to sleep with you diffuser on, and leave the diffuser operating when you leave your home, so you will come back to a purified environment.

What are the benefits of sleeping with the diffuser/ humidifier on at night?

Not only will the diffuser create a calming and relaxing atmosphere whilst sleeping, but you will be breathing in the therapeutic benefits of the essential oil in a relaxed state.

What are the benefits of Lively Living Ultrasonic Diffusers over conventional oil burners/ heaters?

The Lively Living ultrasonic diffuser does not use any form of heat to diffuse the mist/oil into the atmosphere.  By heating essential oils you can severely alter the molecular structure and thus destroy the aromatic and therapeutic benefits of the essential oil. By using the Lively Living ultrasonic diffusers, your essential oils will be kept in their purest form and the qualities of the essential oils will be enhanced by the high vibrations. You will also enjoy the 5 in 1 multifunctions (Ioniser, Air Purifier, Humidifier, Night Lamp), whilst diffusing your essential oils.

Why Are the Lively Living Diffusers/Vaporisers better than the traditional heated vaporisers that use to be used in kids bedrooms at night ?

Traditional vaporisers use heat to steam large amounts of water into the room during the night. This steam would ideally assist breathing. Unfortunately, the down side is that the steam vaporiser also produces condensation on the walls and ceiling, which in turn creates dampness, mould and bacteria, causing further health issues. The cool mist ultrasonic diffuser, only uses a small amount of water and is dispersed as a cool mist, so this does not occur. The ioniser  also improves the air quality.

What Is an Essential Oil ?

An essential oil is a substance that is extracted from the flowers, leaves, stems, roots, bark or seeds of a plant. It is the concentrated essence of the original medicinal plant, containing the molecular constructs of its therapeutic properties.

What exactly is an Essential Oil Blend?

A Blend is a term used at Lively Living for our therapeutic synergies made from a number of complementary essential oils. Combining essential oils in this way creates a greater therapeutic dynamic than the single oils alone. Pure Blends that are professionally crafted with high quality oils offer a safe, natural way to support the body through many issues of imbalance and ill-health. They can also be created to enhance natural balance and compliment many areas of daily life. The end result is a concentrate combination of essential oils that smell divine and work wonders.

WARRANTY - Do Lively Living diffusers carry a warranty?

Yes, all Lively Living ultrasonic diffusers are manufactured to the highest standards and are setting benchmarks worldwide in ultrasonic products.
We do offer a 12 month manufacturer’s warranty on any faulty products. 

Contact us directly on 0412 521 118 or via email to discuss.

Please also check your orders immediately on arrival.

Delivery FAQ’s

What are your shipping costs?

We deliver to any destination in New Zealand at a flat rate of $9.95. (Retail customers only). 

What delivery service do you use?

We use a safe and reliable courier service. Please advise us of your home or business address to be delivered to.

Please note, the courier company CANNOT deliver to P.O. Box address. and will require a signature for delivery, (otherwise a card for re delivery will be left). Please ensure a street address is advised, and where possible a day time business address is most ideal.

When will I receive my order?

We are currently shipping from Australia, therefore delivery times may vary between 1-2 weeks.
As from approx early October 2016 we’ll be dispatching from our NZ office in Hamilton reducing delivery times significantly.

We aim to despatch orders within 24 hours.

What is your customer service policy?

Lively Living is committed to providing exceptional customer service and quality products. If there is anything we can help you  with, please contact us at info@livelyliving.com.au